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1. How do I place an order on your store?

Answer: To place an order, simply follow these simple steps:

  • Browse our store and click on the desired product.
  • Select size, color, or other variants, if applicable.
  • Click the "Add to Cart" button.
  • When you're ready to complete your purchase, click on the cart icon in the top right corner of the page and follow the instructions to proceed with payment.

2. What payment methods do you accept?!

We accept PayPal as a payment method, please contact us if you are interested in paying via Payoneer or Cryptocurrencies.

3. What is the delivery time for my order?

Answer: The delivery time varies depending on the shipping location and the chosen shipping method. You can check the estimated delivery time at the checkout page before completing your purchase.

4. How can I track my order?

Answer: Once your order is shipped, you will receive a shipping confirmation email with a tracking link. You can also track your order on our tracking page using the provided tracking number.

5. Can I return a product if I'm not satisfied?

Answer: Yes, we accept returns within 7 days from the delivery date. Please refer to our return policy for detailed information on the return process and requirements.

6. How can I contact customer support?

Answer: You can contact our customer support in several ways:
By email at info@buybrazil.com
By using the contact form on our "Contact Us" page.

By email at Chat in the bottom right corner of our page.

7. Do you offer discounts for bulk purchases?

Answer: Yes, we offer special discounts for bulk purchases or commercial customers. Please reach out to our sales team for more information on wholesale discounts.

8. What measures do you take to protect customers' personal data?

Answer: We take customer privacy seriously. All personal information is protected in accordance with applicable privacy laws and our privacy policy. For more details, please refer to our privacy policy.

9. Do you offer international shipping?

Answer: Yes, we offer international shipping to various countries. Check the list of countries and available shipping options during the checkout process.

10. How can I cancel an order?

Answer: To cancel an order, please contact our customer support as soon as possible. If the order has already been processed or shipped, there may be restrictions on cancellation.