Help & Support
Frequently Asked Questions
Find answers to our most common questions below. If you need further assistance, please contact our support team.
Yes! We work directly with top manufacturers in Brazil to ensure that every single product we sell is 100% authentic, fresh, and properly sealed before shipping worldwide.
Absolutely. We ship worldwide via express delivery services. Shipping times and costs vary depending on your location, but tracking is provided for every order.
We offer a 30-day return policy for unopened, unused products in their original packaging. Please contact our support team to initiate a return request.
Most of our partner brands are completely cruelty-free and heavily rely on natural Amazonian botanicals. Please check the individual product pages for specific certifications.